Website information
Website terms
These terms describe the use of the MediZoom information website at medizoom.care. They are not terms for patient care, doctor participation, booking, payment or use of the mobile application.
About this website
MediZoom is developing a telemedicine platform for Kenya. This website introduces the planned experience and provides a general enquiry address. It does not accept appointments or payments and does not provide medical advice or consultations.
The planned launch is . The date, features and availability may change as preparations progress. A description on this website is not an offer of an immediately available clinical service or a guarantee of access to a particular doctor.
Appropriate use
Please use the website lawfully. Do not attempt unauthorised access, disrupt its operation, send malicious content, impersonate MediZoom or another person, or misuse contact details for unsolicited messages.
General enquiries do not create a patient-doctor relationship, a confirmed appointment or a doctor participation agreement. Do not send clinical records, identity documents or professional credentials through the general contact email.
Information and illustrations
We aim to describe the platform clearly and correct inaccuracies brought to our attention. Website information may change and should not be relied on as medical advice. Please read the medical disclaimer.
The consultation imagery on the homepage is illustrative and does not identify a participating doctor or show a real patient consultation. Descriptions of credential review are plans, not claims of completed regulatory approval or endorsement.
Content and external links
Website branding and content belong to their respective rights holders. You may link to this website and share its public URL. Do not present its branding or materials in a way that falsely implies a partnership or endorsement.
External links are provided for reference. Those websites operate under their own terms and privacy practices. A link does not imply a partnership with MediZoom.
Availability and your rights
The website may be interrupted or updated, and its information may not always be current. Nothing in these terms is intended to exclude rights or liabilities that cannot lawfully be excluded under applicable Kenyan law.
Changes and questions
Revisions will be published here with an updated date. Separate service terms and privacy information will be provided before public clinical services become available.
For a question, complaint or correction about the website, email support@medizoom.care. How enquiry information is handled is described in the website privacy notice.